What Information We Collect and Why
When you open an account, we collect your name, email address, mobile number and the payment details you provide — including wallet identifiers linked to JazzCash, Easypaisa or Raast. We need this to verify your account, process deposits and withdrawals, and keep your transaction history accurate.
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We do not store your full JazzCash PIN or Easypaisa passcode at any point; only the reference data needed to match a transaction to your account is retained. When you use our platform on a mobile device, we may also collect device type, browser version and
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session data to maintain a stable connection and detect unusual access patterns. This technical data is not sold or shared with third-party advertisers. We may share limited account information with payment processors — such as the Raast-linked bank or your mobile wallet provider — only to
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the extent needed to complete or reverse a transaction. Any data sharing with processors is governed by contracts that require them to handle your information with equivalent care. We retain account data for as long as your account remains active and for a period after closure
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as required by applicable law. If you have questions about what we hold, the contact paths in the support section below are the right place to start.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.